Privacy Policy

OwnGuard Solutions, LLC (referred to as “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from: https://www.ownguardsolutions.com (the “Website”).

Information We Collect

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org.
“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.

Additionally, when you sign up for our newsletter or submit a message to us using our contact form through the Website, we collect certain information from you including your name and email address, along with potentially your phone number and the message you included. We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

It is important that you read this notice together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing your data so that you are fully aware of how and why we are using your data. This notice supplements the other notices or policies and is not intended to override them.

Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Children Under The Age Of 13

We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 13. Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian email us at: [email protected].

How We Use Your Personal Information

The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use the Contact Information that we collect generally to:

Generally communicate with you via email and/or phone or
Send our newsletter to you via email
Deliver requested product and/or service
Improve our overall performance
Provide you with offers, promotions, and information

We use the Device Information that we collect to help us improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect Device Information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Website – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Another example would be that we share your Personal Information with our newsletter vendor so they can send out our newsletter and any other appropriate communications.

Additionally, we may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

Facebook: – https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Email

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the Sharing Your Personal Information section.

We will maintain the information you send via email in accordance with applicable federal law. In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our commercial mailing list so that you receive no further email communication from us.

Users who no longer wish to receive our newsletter or promotional or marketing materials may opt-out of receiving these communications by clicking on the unsubscribe link in the email.

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you sign up for the newsletter, send a message via our contact form, or email us directly, we keep your data until you ask us to delete it.

Processing in the United States

Please be aware that information we obtain about you will be processed in the United States by us, our affiliates, our clients, our marketing/analytics/advertising partners, or our service providers. By using the Websites or our services, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other jurisdictions may be different from the laws in your country of residence. The United States may not afford the same level of protection as laws in your own country.

Security

We follow generally accepted industry standards to protect the personal information submitted to us and have implemented reasonable technical, organization, administrative and physical measures to protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use websites and share information with caution.

California Privacy Rights

If you are a resident of the state of California, this section applies to you.

Shine The Light –
If you are a California resident, this section applies to you. The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents of California to request certain details about how their information is shared with third parties for the third-parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at [email protected] and include “CA Shine the Light” in the subject line of your email.

California Consumer Privacy Act

Categories, Sources, and Uses of Personal Information We Collect –
In the preceding 12 months, we have collected the following categories of personal information: contact information, identifiers, financial information, commercial information, internet or electronic usage data, geolocation data, professional or employment information, audio/visual data, personal characteristics or traits, and inferences. For details about precise data points we collect, the categories of sources of such collection, and the business and commercial purposes for collecting personal information, please see the sections titled Information We Collect, How We Use Your Personal Information, and Behavioral Advertising above.

Use or Disclosure of Sensitive Personal Information –
In the preceding 12 months, we have not used or disclosed sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

Sale or Sharing of Personal Information –
In the preceding 12 months, we have not “sold” or “shared” (as those terms are defined in the CCPA) identifiers, commercial information, internet or electronic usage data, geolocation data, and inferences to marketing/analytics/advertising partners. We do not knowingly sell or share the personal information of minors under the age of 16.

Disclosure for a Business Purpose –
In the preceding 12 months, we have not disclosed the following categories of personal information to the following categories of third party recipients:

Category of Personal Information	Categories of Recipients
Identifiers	Service Providers Affiliates Clients Marketing/Analytics/Advertising Partners Professional Advisors Government Entities
Information described in California Civil Code §1798.80(e)	Service Providers Affiliates Operating Systems and Platforms Government Entities
Characteristics of protected classifications under California or federal law	Service Providers Affiliates Clients Marketing/Analytics/Advertising Partners Professional Advisors Government Entities
Commercial Information	Service Providers Affiliates Marketing/Analytics/Advertising Partners Professional Advisors Operating Systems and Platforms Government Entities
Geolocation Data	Service Providers Marketing/Analytics/Advertising Partners
Internet or Electronic Usage Data	Service Providers Marketing/Analytics/Advertising Partners
Professional or Employment Information	Service Providers Affiliates Professional Advisors Operating Systems and Platforms Government Entities
Non-Public Education Information	Service Providers Affiliates Clients Professional Advisors Government Entities
Sensitive Information	Service Providers Affiliates Clients Professional Advisors Government Entities
Audio/Visual Data	Service Providers Affiliates Professional Advisors
Inferences	Service Providers Affiliates Marketing/Analytics/Advertising Partners

For a more expansive description of the categories of recipients and business purposes for which we share personal information, please see the How We Use Your Personal Information section above.

Your Rights Under the CCPA –
Subject to certain exceptions and limitations, the CCPA affords California consumers the following rights:

You have the right to request that we tell you (i) the categories of personal information we have collected, sold, or shared about you, (ii) the sources of that information, (iii) the business or commercial purposes for collecting, selling or sharing the personal information; and (iv) the categories of third-parties to whom we have disclosed, sold or shared personal information.
You have the right to request that we provide you with a copy of your personal information.
You have the right to request that we delete personal information that we have collected from you.
You have the right to opt-out of the sale of your personal information.
You have the right to opt-out of the sharing of your personal information for cross-contextual behavioral advertising.
You have the right to direct us to limit the use or disclosure of your sensitive personal information to only the purposes specified in the CCPA.
You have the right to correct inaccurate personal information that we hold about you.
You have the right to not be discriminated against for exercising any of your CCPA rights. We will not discriminate against you, deny you services, charge you a different price, or provide you with a lesser quality of services if you exercise any of your CCPA rights.

Exercising Your Rights –
To exercise any of your CCPA rights, email us at: [email protected]. For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. Failure to provide the foregoing information may prevent us from processing your request. In order to designate an authorized agent to act on your behalf, you must provide us with a signed, written authorization. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation.

Behavioral Advertising –
We engage in online advertising practices (and certain analytics or similar activities), which may be considered a “sale” or “sharing” of personal information for cross-context behavioral advertising/targeted advertising. To opt-out of cookie and tracking technology-based sales and sharing, you will need to disable cookies set by third parties on our Websites. Exercising your rights through email or our contact form will not opt you out of this sharing because we may not be readily able to associate your personal information with all of your IP addresses or Device IDs.

Nevada Privacy Rights

If you are a Nevada resident, you may request that we stop selling certain categories of personal information that we collect. To submit a request please email us at: [email protected]. For all requests, you must provide us with your name, email address, phone number, and mailing address so that we can verify your identity by matching the information we have collected against the information you have provided. Failure to provide all of the foregoing information may prevent us from processing your request.

Other US State Privacy Rights

This section only applies to you if you are a resident of Virginia, Colorado, Utah, or Connecticut.

We set forth above in our Privacy Policy the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared.

Your Rights –
You may have the following rights with respect to your personal data:

You have the right to request that we confirm whether or not we are processing your personal data and to access your personal data.
You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format to allow data portability.
You have the right to correct inaccurate personal data that we hold about you, taking into account the nature of the personal data and the purposes of the processing of the data.
You have the right to request that we delete personal information that we have collected from you or obtained about you.
You have the right to opt out of the processing of the personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) automated decision-making or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Exercising Your Rights –
To exercise any of your rights, email us at: [email protected]. For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. In order to designate an authorized agent to act on your behalf, you must provide us with a signed, written authorization. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation.

Appealing Our Decision –
If we refuse to take action on your request, you may appeal our decision within a reasonable period of time, not to exceed 90 calendar days from the date of your receipt of our response. To exercise your appeal rights, please use our webform or call us toll free at 1-833-742-0828. Please include your full name and any additional information you would like us to consider.

Cookie Based Opt-Outs for Cross Context Behavioral Advertising –
We engage in online advertising practices and certain analytics or similar activities, which may be considered a “sale” of personal information for cross-context behavioral advertising/targeted advertising. To opt-out of cookie and tracking technology-based sales and sharing, you will need to disable cookies set by third parties on our Websites. Exercising your rights through our webform or toll-free number will not opt you out of this sharing because we may not be readily able to associate your personal information with all of your IP addresses or Device IDs. To complete your opt-out, please click the Cookie Preferences link at the bottom of our webpages and change your cookie preferences to reject analytics & customization, advertising, and performance & functionality cookies.

Privacy Rights Of Individuals Outside of the United States

This section applies to you if you reside outside the United States or are located outside the United States. If you are outside the United States, you are responsible for knowing and following your location’s privacy policies and related. See the Geographic Restrictions section within our Terms of Use for details for those outside of the United States.

Changes to Our Privacy Policy

From time to time we may change our privacy policy. We will notify you of any material changes to our privacy policy as required by law. We will also post an updated copy on the website where this appears. Please check our website periodically for updates. The “Last Updated” legend below indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on our website.

Entire Agreement

This Privacy Policy, together with our Terms of Use, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

Contact Us

If you have any questions about this Policy or our data practices, please email us at: [email protected]. You can also write us at:

OwnGuard Solutions, LLC
ATTN: Data Privacy
PO Box 492032
Lawrenceville, GA 30043

Created: May 8, 2024
Updated: May 31, 2024